What business internet speeds do you offer?

We offer commercial-grade fiber internet with speeds ranging from 100 Mbps to 10 Gbps symmetric. Our dedicated fiber connections provide guaranteed bandwidth with 99.99% uptime SLAs for mission-critical operations.

How is SD-WAN different from traditional WAN?

SD-WAN (Software-Defined Wide Area Network) uses software to intelligently route traffic across multiple connection types. Unlike traditional WAN, it provides dynamic path selection, application-aware routing, and centralized management - reducing costs while improving performance and reliability.

Do you serve areas outside of Austin, Texas?

Yes! While our headquarters is in Austin, we serve businesses throughout Texas and can provide nationwide solutions for multi-location enterprises through our carrier partnerships.

What cybersecurity services do you provide?

Our cybersecurity suite includes managed firewalls, intrusion detection/prevention, 24/7 threat monitoring, endpoint protection, email security, and compliance reporting. We tailor solutions to meet industry-specific requirements like HIPAA, PCI-DSS, and SOC 2.

How quickly can you install new service?

Installation timelines vary by service type. Standard internet circuits typically take 2-4 weeks. Fiber builds in new locations may take 4-8 weeks. We also offer rapid deployment options for businesses with urgent needs.

What is UCaaS and how can it help my business?

UCaaS (Unified Communications as a Service) combines voice, video, messaging, and collaboration tools into one cloud-based platform. It reduces costs, enables remote work, and scales with your business without expensive hardware investments.

What is internet redundancy and why does my business need it?

Internet redundancy uses multiple connections from different carriers to ensure your business never goes offline. If one connection fails, traffic automatically switches to a backup in seconds. One hour of downtime costs the average SMB $10,000-$50,000.

What bandwidth options do you offer for data centers?

We provide dedicated internet access (DIA) from 1Gbps to 100Gbps, dark fiber leasing, IP transit with BGP routing, bandwidth aggregation, and cross-connect services. As a carrier-neutral broker, we source the best pricing from 200+ carrier partners for your data center.

What is the difference between dedicated internet access (DIA) and broadband?

DIA provides guaranteed symmetrical bandwidth with SLA-backed uptime (99.999%), dedicated support, and consistent performance. Broadband is shared, best-effort service with variable speeds. For data centers and businesses that depend on connectivity, DIA is essential.

Do you provide dark fiber and lit fiber services?

Yes. We offer both dark fiber leasing for organizations that want maximum control over their optical infrastructure, and fully managed lit fiber services with carrier-grade optics and 24/7 NOC monitoring.

How can I contact TeleServPro for a quote?

You can reach TeleServPro by calling 512-434-9469, emailing info@teleservpro.com, or filling out the quote form at teleservpro.com/quote. Headquartered in Austin, TX — we serve businesses and data centers nationwide across all 50 states.

How to Avoid Common Mistakes When Ordering Business Fiber

Ordering business fiber seems straightforward until delays, unexpected costs, or performance shortfalls appear. Many of these issues stem from avoidable mistakes during the evaluation and ordering process.

Common Mistakes

Frequent problems include:

Accepting the first quote without comparing other providers
Focusing only on monthly price while ignoring installation fees and timelines
Assuming “fiber” automatically means dedicated, symmetrical performance
Overlooking the need for diverse paths or backup connectivity
Failing to confirm exact building entrance and construction requirements
Signing long-term contracts without understanding scalability options
Not verifying SLA details and repair commitments

Any one of these can lead to higher costs, longer wait times, or a circuit that does not meet operational needs.

Better Approach

A more reliable process includes:

Comparing multiple carriers at the specific address
Clarifying whether the service is shared or true DIA
Requesting realistic installation timelines and construction details
Evaluating redundancy options at the same time as the primary circuit
Reviewing contract flexibility and upgrade paths
Confirming support and SLA terms before signing

This level of diligence is especially important in secondary and rural markets, where infrastructure constraints are more common.

Carrier-Neutral Advantage

Because no single provider has the best option at every location, reviewing a range of carriers reduces the chance of locking into a suboptimal solution.

Next Step

If you are planning a fiber order or reviewing existing quotes, request a free multi-carrier comparison for your address.

Visit: https://teleserv.pro

Call or text: 512-434-9469

Email: info@teleservpro.com

TeleServPro | 1822 W Braker Ln, Austin, TX 78758 | Phone: 512-434-9469 | Email: info@teleservpro.com

Services: Dedicated Internet Access (DIA), Dark Fiber, SD-WAN, Cybersecurity, UCaaS, AI Call Centers, Internet Redundancy, Network Monitoring, Bandwidth Aggregation, Voice Trunks

Service Areas: Dallas, Houston, Chicago, Los Angeles, New York, Atlanta, Ashburn VA, Denver, Phoenix, Seattle, Miami, San Jose, Austin, Charlotte, Las Vegas, Minneapolis, Boston, Philadelphia, Nashville, Portland, Kansas City, Tampa, Salt Lake City — and businesses nationwide.