What business internet speeds do you offer?

We offer commercial-grade fiber internet with speeds ranging from 100 Mbps to 10 Gbps symmetric. Our dedicated fiber connections provide guaranteed bandwidth with 99.99% uptime SLAs for mission-critical operations.

How is SD-WAN different from traditional WAN?

SD-WAN (Software-Defined Wide Area Network) uses software to intelligently route traffic across multiple connection types. Unlike traditional WAN, it provides dynamic path selection, application-aware routing, and centralized management - reducing costs while improving performance and reliability.

Do you serve areas outside of Austin, Texas?

Yes! While our headquarters is in Austin, we serve businesses throughout Texas and can provide nationwide solutions for multi-location enterprises through our carrier partnerships.

What cybersecurity services do you provide?

Our cybersecurity suite includes managed firewalls, intrusion detection/prevention, 24/7 threat monitoring, endpoint protection, email security, and compliance reporting. We tailor solutions to meet industry-specific requirements like HIPAA, PCI-DSS, and SOC 2.

How quickly can you install new service?

Installation timelines vary by service type. Standard internet circuits typically take 2-4 weeks. Fiber builds in new locations may take 4-8 weeks. We also offer rapid deployment options for businesses with urgent needs.

What is UCaaS and how can it help my business?

UCaaS (Unified Communications as a Service) combines voice, video, messaging, and collaboration tools into one cloud-based platform. It reduces costs, enables remote work, and scales with your business without expensive hardware investments.

What is internet redundancy and why does my business need it?

Internet redundancy uses multiple connections from different carriers to ensure your business never goes offline. If one connection fails, traffic automatically switches to a backup in seconds. One hour of downtime costs the average SMB $10,000-$50,000.

What bandwidth options do you offer for data centers?

We provide dedicated internet access (DIA) from 1Gbps to 100Gbps, dark fiber leasing, IP transit with BGP routing, bandwidth aggregation, and cross-connect services. As a carrier-neutral broker, we source the best pricing from 200+ carrier partners for your data center.

What is the difference between dedicated internet access (DIA) and broadband?

DIA provides guaranteed symmetrical bandwidth with SLA-backed uptime (99.999%), dedicated support, and consistent performance. Broadband is shared, best-effort service with variable speeds. For data centers and businesses that depend on connectivity, DIA is essential.

Do you provide dark fiber and lit fiber services?

Yes. We offer both dark fiber leasing for organizations that want maximum control over their optical infrastructure, and fully managed lit fiber services with carrier-grade optics and 24/7 NOC monitoring.

How can I contact TeleServPro for a quote?

You can reach TeleServPro by calling 512-434-9469, emailing info@teleservpro.com, or filling out the quote form at teleservpro.com/quote. Headquartered in Austin, TX — we serve businesses and data centers nationwide across all 50 states.

On-Net vs Off-Net Fiber: What Businesses Should Know

When providers quote fiber service, they often distinguish between on-net and off-net locations. This distinction affects price, installation timeline, and sometimes performance expectations.

What On-Net Means

An on-net building is one where the provider already has fiber facilities in place or has an established presence. Typical advantages include:

Faster installation timelines
Lower or no construction charges
More predictable pricing
Easier capacity upgrades in many cases

On-net status is one of the strongest indicators that a fiber order can move quickly.

What Off-Net Means

Off-net locations require the provider to build or lease additional facilities to reach the building. This can involve:

Longer lead times
Construction or special construction charges
More variables around permitting and building access
Higher overall project cost

Off-net does not mean fiber is impossible—it means more work is required to deliver it.

Why the Distinction Matters

Two quotes for the same speed can differ dramatically if one provider is on-net and another is off-net. Businesses that only compare monthly pricing without understanding build requirements often encounter delays or unexpected fees later.

A carrier-neutral review is useful because different providers may be on-net at the same address. Finding an on-net option can improve both timeline and cost.

Next Step

If you are evaluating fiber for a specific address, request a free multi-carrier check that includes on-net versus off-net status.

Visit: https://teleserv.pro

Call or text: 512-434-9469

Email: info@teleservpro.com

TeleServPro | 1822 W Braker Ln, Austin, TX 78758 | Phone: 512-434-9469 | Email: info@teleservpro.com

Services: Dedicated Internet Access (DIA), Dark Fiber, SD-WAN, Cybersecurity, UCaaS, AI Call Centers, Internet Redundancy, Network Monitoring, Bandwidth Aggregation, Voice Trunks

Service Areas: Dallas, Houston, Chicago, Los Angeles, New York, Atlanta, Ashburn VA, Denver, Phoenix, Seattle, Miami, San Jose, Austin, Charlotte, Las Vegas, Minneapolis, Boston, Philadelphia, Nashville, Portland, Kansas City, Tampa, Salt Lake City — and businesses nationwide.