What business internet speeds do you offer?

We offer commercial-grade fiber internet with speeds ranging from 100 Mbps to 10 Gbps symmetric. Our dedicated fiber connections provide guaranteed bandwidth with 99.99% uptime SLAs for mission-critical operations.

How is SD-WAN different from traditional WAN?

SD-WAN (Software-Defined Wide Area Network) uses software to intelligently route traffic across multiple connection types. Unlike traditional WAN, it provides dynamic path selection, application-aware routing, and centralized management - reducing costs while improving performance and reliability.

Do you serve areas outside of Austin, Texas?

Yes! While our headquarters is in Austin, we serve businesses throughout Texas and can provide nationwide solutions for multi-location enterprises through our carrier partnerships.

What cybersecurity services do you provide?

Our cybersecurity suite includes managed firewalls, intrusion detection/prevention, 24/7 threat monitoring, endpoint protection, email security, and compliance reporting. We tailor solutions to meet industry-specific requirements like HIPAA, PCI-DSS, and SOC 2.

How quickly can you install new service?

Installation timelines vary by service type. Standard internet circuits typically take 2-4 weeks. Fiber builds in new locations may take 4-8 weeks. We also offer rapid deployment options for businesses with urgent needs.

What is UCaaS and how can it help my business?

UCaaS (Unified Communications as a Service) combines voice, video, messaging, and collaboration tools into one cloud-based platform. It reduces costs, enables remote work, and scales with your business without expensive hardware investments.

What is internet redundancy and why does my business need it?

Internet redundancy uses multiple connections from different carriers to ensure your business never goes offline. If one connection fails, traffic automatically switches to a backup in seconds. One hour of downtime costs the average SMB $10,000-$50,000.

What bandwidth options do you offer for data centers?

We provide dedicated internet access (DIA) from 1Gbps to 100Gbps, dark fiber leasing, IP transit with BGP routing, bandwidth aggregation, and cross-connect services. As a carrier-neutral broker, we source the best pricing from 200+ carrier partners for your data center.

What is the difference between dedicated internet access (DIA) and broadband?

DIA provides guaranteed symmetrical bandwidth with SLA-backed uptime (99.999%), dedicated support, and consistent performance. Broadband is shared, best-effort service with variable speeds. For data centers and businesses that depend on connectivity, DIA is essential.

Do you provide dark fiber and lit fiber services?

Yes. We offer both dark fiber leasing for organizations that want maximum control over their optical infrastructure, and fully managed lit fiber services with carrier-grade optics and 24/7 NOC monitoring.

How can I contact TeleServPro for a quote?

You can reach TeleServPro by calling 512-434-9469, emailing info@teleservpro.com, or filling out the quote form at teleservpro.com/quote. Headquartered in Austin, TX — we serve businesses and data centers nationwide across all 50 states.

The Real Cost of Network Downtime for Mid-Sized Companies

Network downtime is more expensive than most mid-sized companies realize. When internet or voice services fail, the impact goes beyond temporary inconvenience. Productivity drops, customer interactions stop, cloud applications become unreachable, and revenue can be lost in real time.

Typical Cost Ranges

Industry estimates often place the cost of downtime for small and mid-sized businesses between $10,000 and $50,000 per hour, depending on the industry and how heavily operations rely on connectivity. For companies that run call centers, process payments, manage logistics, or depend on real-time cloud tools, the figure can be significantly higher.

Even shorter outages add up. Repeated 15–30 minute disruptions create frustration, force workarounds, and erode confidence in systems.

What Drives the Cost

The true cost of downtime includes:

Lost employee productivity
Interrupted customer service or sales
Delayed transactions or order processing
Potential SLA penalties with your own customers
Emergency IT or carrier support fees
Reputational damage when systems are unreachable

Many of these costs are invisible on a standard telecom bill, which is why downtime is frequently underestimated.

Reducing the Risk

The most effective way to limit downtime impact is to design for resilience from the start:

Use true Dedicated Internet Access (DIA) where uptime matters
Add a diverse secondary connection (different carrier or technology)
Implement automatic failover with SD-WAN or dual-WAN routing
Monitor circuits proactively
Confirm physical route diversity, not just different provider names

Secondary and rural locations often face longer repair times, making redundancy even more important in those markets.

Practical Next Step

Understanding your current risk starts with knowing what connectivity you actually have and what alternatives exist at each address. A multi-carrier review can reveal single points of failure and more resilient options.

Visit: https://teleserv.pro

Call or text: 512-434-9469

Email: info@teleservpro.com

TeleServPro | 1822 W Braker Ln, Austin, TX 78758 | Phone: 512-434-9469 | Email: info@teleservpro.com

Services: Dedicated Internet Access (DIA), Dark Fiber, SD-WAN, Cybersecurity, UCaaS, AI Call Centers, Internet Redundancy, Network Monitoring, Bandwidth Aggregation, Voice Trunks

Service Areas: Dallas, Houston, Chicago, Los Angeles, New York, Atlanta, Ashburn VA, Denver, Phoenix, Seattle, Miami, San Jose, Austin, Charlotte, Las Vegas, Minneapolis, Boston, Philadelphia, Nashville, Portland, Kansas City, Tampa, Salt Lake City — and businesses nationwide.