What business internet speeds do you offer?

We offer commercial-grade fiber internet with speeds ranging from 100 Mbps to 10 Gbps symmetric. Our dedicated fiber connections provide guaranteed bandwidth with 99.99% uptime SLAs for mission-critical operations.

How is SD-WAN different from traditional WAN?

SD-WAN (Software-Defined Wide Area Network) uses software to intelligently route traffic across multiple connection types. Unlike traditional WAN, it provides dynamic path selection, application-aware routing, and centralized management - reducing costs while improving performance and reliability.

Do you serve areas outside of Austin, Texas?

Yes! While our headquarters is in Austin, we serve businesses throughout Texas and can provide nationwide solutions for multi-location enterprises through our carrier partnerships.

What cybersecurity services do you provide?

Our cybersecurity suite includes managed firewalls, intrusion detection/prevention, 24/7 threat monitoring, endpoint protection, email security, and compliance reporting. We tailor solutions to meet industry-specific requirements like HIPAA, PCI-DSS, and SOC 2.

How quickly can you install new service?

Installation timelines vary by service type. Standard internet circuits typically take 2-4 weeks. Fiber builds in new locations may take 4-8 weeks. We also offer rapid deployment options for businesses with urgent needs.

What is UCaaS and how can it help my business?

UCaaS (Unified Communications as a Service) combines voice, video, messaging, and collaboration tools into one cloud-based platform. It reduces costs, enables remote work, and scales with your business without expensive hardware investments.

What is internet redundancy and why does my business need it?

Internet redundancy uses multiple connections from different carriers to ensure your business never goes offline. If one connection fails, traffic automatically switches to a backup in seconds. One hour of downtime costs the average SMB $10,000-$50,000.

What bandwidth options do you offer for data centers?

We provide dedicated internet access (DIA) from 1Gbps to 100Gbps, dark fiber leasing, IP transit with BGP routing, bandwidth aggregation, and cross-connect services. As a carrier-neutral broker, we source the best pricing from 200+ carrier partners for your data center.

What is the difference between dedicated internet access (DIA) and broadband?

DIA provides guaranteed symmetrical bandwidth with SLA-backed uptime (99.999%), dedicated support, and consistent performance. Broadband is shared, best-effort service with variable speeds. For data centers and businesses that depend on connectivity, DIA is essential.

Do you provide dark fiber and lit fiber services?

Yes. We offer both dark fiber leasing for organizations that want maximum control over their optical infrastructure, and fully managed lit fiber services with carrier-grade optics and 24/7 NOC monitoring.

How can I contact TeleServPro for a quote?

You can reach TeleServPro by calling 512-434-9469, emailing info@teleservpro.com, or filling out the quote form at teleservpro.com/quote. Headquartered in Austin, TX — we serve businesses and data centers nationwide across all 50 states.

What Is SD-WAN and When Does a Business Need It?

SD-WAN (Software-Defined Wide Area Network) is a modern approach to connecting multiple business locations. Instead of relying on traditional MPLS or a single internet circuit, SD-WAN uses software to intelligently route traffic across multiple connections — such as DIA fiber, broadband, fixed wireless, or LTE/5G — based on performance, cost, and application needs.

How SD-WAN Works

Traditional WANs often force all traffic through a central hub or expensive private circuits. SD-WAN changes that by:

Continuously measuring the performance of each available link
Automatically sending critical applications (VoIP, video, cloud apps) over the best path
Failing over to a backup connection when the primary link degrades or goes down
Providing centralized management and visibility across all sites

The result is better application performance, higher uptime, and often lower overall connectivity costs.

When a Business Should Consider SD-WAN

SD-WAN is especially useful when:

You have multiple office locations or branch sites
Cloud applications and real-time tools (Teams, Zoom, VoIP) are critical
You want true redundancy without paying for dual expensive private circuits
Your current MPLS network is costly or inflexible
You need faster deployment of new sites
You operate in secondary or rural markets where carrier options vary by location

It is also a strong fit for companies that want to combine a primary DIA fiber circuit with a secondary broadband, fixed wireless, or cellular connection for automatic failover.

SD-WAN + Carrier-Neutral Design

The quality of an SD-WAN deployment depends heavily on the underlying circuits. A carrier-neutral approach helps by comparing DIA, fiber, and backup options from many providers at each address. This makes it possible to design diverse paths and right-size the bandwidth instead of being limited to one carrier’s footprint.

Key Benefits

Improved application performance
Automatic failover and higher uptime
Better visibility and centralized control
Potential cost savings versus traditional MPLS
Faster and more flexible site connectivity

SD-WAN is not required for every business, but for multi-site organizations and companies that depend on reliable cloud and real-time applications, it has become one of the most effective ways to improve network performance and resilience.

Next Step

If you want to evaluate whether SD-WAN makes sense for your locations, get a free assessment of available circuits and design options.

Visit: https://teleserv.pro

Call or text: 512-434-9469

Email: info@teleservpro.com

TeleServPro | 1822 W Braker Ln, Austin, TX 78758 | Phone: 512-434-9469 | Email: info@teleservpro.com

Services: Dedicated Internet Access (DIA), Dark Fiber, SD-WAN, Cybersecurity, UCaaS, AI Call Centers, Internet Redundancy, Network Monitoring, Bandwidth Aggregation, Voice Trunks

Service Areas: Dallas, Houston, Chicago, Los Angeles, New York, Atlanta, Ashburn VA, Denver, Phoenix, Seattle, Miami, San Jose, Austin, Charlotte, Las Vegas, Minneapolis, Boston, Philadelphia, Nashville, Portland, Kansas City, Tampa, Salt Lake City — and businesses nationwide.